Terms of service

Terms of Service

Last Updated: January 1, 2026

Overview

This website is operated by Shuilema. Throughout the site, the terms "we", "us", and "our" refer to Shuilema.

Shuilema provides this website, including all information, tools, products, and services available from this site to you, the user, subject to your acceptance of these Terms of Service, policies, and notices stated here.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced on this website.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree with any part of these Terms, you should not access our website or use our services.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on this page. It is your responsibility to review this page periodically for changes. Your continued use of our website after changes are posted means you accept the updated Terms.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you confirm that you are legally permitted to use this website under the laws applicable in your location.

You may not use our products or services for any unlawful purpose or violate any applicable laws and regulations.

You must not transmit viruses, malicious code, or any harmful materials that may affect the operation of our website.

Violation of these Terms may result in termination of your access to our services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree that your information (excluding payment information) may be transferred through different networks and adjusted to meet technical requirements.

Payment information is securely processed through trusted third-party payment providers.

You may not copy, reproduce, resell, or exploit any part of our website, products, or services without our written permission.

Section 3 - Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content is always complete, accurate, or current.

We reserve the right to correct errors, update information, or modify website content at any time without prior notice.

Section 4 - Product Information and Pricing

Product prices and availability may change without notice.

We make every effort to display product images and colours accurately. However, actual colours may vary depending on your device settings.

We reserve the right to limit product quantities, refuse orders, or discontinue products at our discretion.

We do not guarantee that products, services, or information purchased through our website will meet every customer's expectations.

Section 5 - Orders and Billing Information

We reserve the right to refuse or cancel any order at our discretion.

We may limit quantities purchased by customers, households, or accounts.

If an order is modified or cancelled, we may contact you using the email address or contact details provided during checkout.

You agree to provide accurate and complete account and payment information to ensure successful order processing.

For more details, please review our Refund Policy.

Section 6 - Third-Party Services

We may provide access to third-party tools or services. These services are provided by external providers, and Shuilema does not control or take responsibility for their operation.

Your use of third-party services is subject to the terms and conditions of those providers.

Section 7 - Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, policies, or practices of third-party websites. Please review their terms and privacy policies before using their services.

Section 8 - User Comments and Feedback

If you submit comments, suggestions, reviews, or other content to us, you agree that we may use this content to improve our services and website.

You are responsible for ensuring that your submitted content does not violate any laws, copyrights, trademarks, or third-party rights.

We reserve the right to remove content that we consider inappropriate, unlawful, or harmful.

Section 9 - Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Section 10 - Prohibited Uses

You are prohibited from using our website:

• For any unlawful purpose.

• To violate applicable laws or regulations.

• To infringe intellectual property rights.

• To upload harmful software or viruses.

• To collect personal information without permission.

• To interfere with website security or operation.

We reserve the right to terminate access to our services if these rules are violated.

Section 11 - Disclaimer

We do not guarantee that your use of our website will always be uninterrupted, secure, or error-free.

Products and services are provided on an "as available" basis, except where otherwise required by applicable law.

To the maximum extent permitted by law, Shuilema shall not be responsible for indirect losses arising from the use of our website or products.

Section 12 - Indemnification

You agree to protect and hold harmless Shuilema, its partners, employees, suppliers, and service providers from claims or damages arising from your violation of these Terms or applicable laws.

Section 13 - Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Section 14 - Termination

These Terms remain effective until terminated by either you or Shuilema.

We may terminate or restrict access to our services if we believe you have violated these Terms.

Section 15 - Entire Agreement

These Terms of Service, together with our policies posted on this website, represent the complete agreement between you and Shuilema regarding your use of our services.

Section 16 - Governing Law

These Terms of Service and any separate agreements through which we provide services shall be governed by and construed in accordance with the laws of  UK.

Any disputes arising from these Terms of Service or your use of our website shall be subject to the jurisdiction of the courts of England and Wales.

Section 17 - Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.

Section 18 - Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@shuilema.com